The present general conditions of sale govern the relations which exist between the IMMERSIVE SOUNDSCAPES store and any person using the immersivesoundscapes.fr or .com site. The present conditions are subjected to the French law and in the event of dispute the French courts will be only qualified. IMMERSIVE SOUNDSCAPES reserves the right to modify the general conditions at any time and with immediate effect. It is understood that “Seller” means IMMERSIVE SOUNDSCAPES.
Property of the website:
All the elements of the site, that they are visual or sound are the exclusive property of IMMERSIVE SOUNDSCAPES, except non-affiliated marks quoted on this one. Our products, accessories and various components are new except contrary indication.
Prices and shipping costs:
The mentioned prices are in Euros excluding VAT (VAT not applicable, art. 293 B of the CGI) and are subject to variations without notice. Additional charges may be requested to cover shipping costs for large orders, for CUSTOM SHOP products, or for home delivery as the case may be. The possible expenses of customs clearance for the sendings abroad are not included in the price, the purchaser is responsible for the various expenses (customs clearance, taxes…) which can occur on the international sendings.
Orders can be placed on the website, ebay store, leboncoin, reverb, or by mail. Orders are accepted within the limits of available stocks. By choosing to buy the products, the customer expressly and irrevocably accepts the terms hereafter stated, the simple fact of placing order is worth acceptance of these general conditions of sale. The seller will communicate by e-mail confirmation of the order recorded.
The payment of the orders is carried out:- Via your secure account Paypal, CB by the module paypal or by STRIPE, by bank transfer, RIB on request.- The articles are returned only once the amount completely discharged. An invoice will be sent to the customer by email or post. In case of delay of payment, application of a fixed compensation for expenses of recovery of 40€ according to the article D. 441-5 of the commercial code.
The products will be delivered to the address given in your order or to the relay point chosen by the buyer at the time of the order, after collection of payments. The shipments are made by the post office or mondial relay according to the choice of the buyer. For multiple items, it may be preferable to send them by parcel (question of cost and guarantee of the parcel), in which case, shipments are made by mondial relay or colissimo without extra cost except for international shipments (carrier of the seller’s choice in this case). The delays are variable according to the distance.
Incoterms applicable DAP (Delivered at place)
In case of delay, the responsibility of the Seller cannot be engaged, and this, for any cause whatsoever. The same applies in case of damage/loss of the package. The delivery being ensured by an external organization and the follow-up being evidence of the good delivery or not, consequently, no request for compensation of some nature that it is, could be claimed by the customer to the Salesman. The Seller guarantees the shipment of the products, the risks of the transport are at the charge of the carrier as from the exit of the warehouse IMMERSIVE SOUNDSCAPES. (A possible indemnity could be asked to the carrier himself on insured shipments. IMMERSIVE SOUNDSCAPES generally takes care of the insurance of the parcels but this is not systematic. The customer can also ask for it, from then on, the customer will be refunded by the carrier, up to the amount of the expenses refunded within the framework of the subscribed insurance).
Upon receipt of the products, you must immediately check the condition of the package and its contents in the presence of the carrier. In case of anomaly (damage, damaged package, broken product), you must refuse the package or issue detailed and complete reserves, date and sign on the delivery form. The non precise reserves such as under reserves of unpacking, waiting for controls, broken or damaged sending, wet parcel, opened box, torn parcel, re-scotched parcel, insufficient packing will not be admissible.
Normally in stock items out of stock or on pre-order will usually be reported.
Shipping time :
2 to 4 business days. Except for exceptional hazards from a supplier or the postal services (in which case I will notify you by email).
You have a right of retraction in accordance with Article L221-5 of the Consumer Code. You have a period of fourteen days from the date of receipt to express your desire to withdraw, then 14 days to send us the product or products (the shipping note being authentic given the long delays for some international shipments). The goods must imperatively be returned to IMMERSIVE SOUNDSCAPES. We invite you to contact us to agree on the modalities of return. According to the article L. 221-21 of the code of the consumption, you are invited to return us the goods to the address that we indicated you, at the latest in the fourteen days following our exchanges concerning your request of retraction.
According to the article L.221-23 of the code of the consumption, we inform you that the expenses of return of the goods are in your load, certain cases of which certain damage related to a manufacturing defect will be able to be the object of a assumption of responsibility of the expenses of return by IMMERSIVE SOUNDSCAPES. Moreover, the article L. 221-5, the responsibility of the consumer can be committed only in case of depreciation of the goods resulting from handling other than those necessary to establish the nature, the characteristics and the good functioning of these goods.
In this case your responsibility can be engaged before the civil jurisdiction because of the damage caused. The refund will be made within a maximum of fourteen days (Article L121-21-4) following receipt of the material. This refund will be made according to the method of payment of the order.
IMMERSIVE SOUNDSCAPES guarantees the EarSight microphones for a period of 2 years. This warranty covers hidden defects or malfunctions under normal use by the customer. The customer returns the defective item at his own expense and IMMERSIVE SOUNDSCAPES repairs or replaces the product if it is found to be defective, in which case IMMERSIVE SOUNDSCAPES returns the products to the customer at his expense. If however, no failure is noted with reception of the product, the expenses of return will be with the load of the customer. IMMERSIVE SOUNDSCAPES is not responsible for any damage caused to your equipment by a use other than the one intended or by a lack of care during the use, and by the same, reserves the right to refuse any return or repair.
IMMERSIVE SOUNDSCAPES is not responsible for damage to your equipment, each microphone is tested before shipment to avoid any problems.
In case of dispute between the Customer and the company, they will try to resolve it amicably. These conditions are subject to French law and in case of dispute the French courts will have exclusive authority.
Transfer of property:
The products objects of the order remain the property of the salesman until complete payment of those.
Mr Philippe RENNEVILLE / 44830 BRAINS
email: email@example.com // Siret 910 802 180 00018 // RM registration: 910802180 RM 44