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Microphones

Frequently Asked Questions (FAQ)

Welcome to our Help Center. 

Here you will find answers to the most common questions regarding our Earsight microphones, accessories, and sound libraries.

Who manufactures Earsight microphones?

All microphones sold on Immersive Soundscapes are handcrafted in France by Philippe Renneville. Each unit is individually assembled, soldered, and tested to ensure impeccable audio quality and low noise tolerance, meeting the high standards of professional field recording.

Are your mics compatible with my recorder (Zoom, Tascam, MixPre)?

Yes, but the connection type varies:

  • 3.5mm Input (PIP): Most of our mics operate on “Plug-in Power” (PIP). They are directly compatible with handheld recorders (Zoom H1n, H5, Sony PCM A10, etc.) via the 3.5mm jack.

  • XLR Input: To use our mics on professional recorders (Sound Devices MixPre, Zoom F3/F6), you will need our XLR to PIP adapter (available in the shop). This converts 48V phantom power into the correct voltage for Earsight capsules.

Is there a warranty?

Absolutely. All Earsight microphones come with a 2-year warranty covering manufacturing defects and malfunctions under normal use.

It's possible to order with Fast shipping?

Yes, you can contact me and I can arrange shipping with DHL or UPS for fast worldwide shipping. The availability of express shipping depends on my schedule and the workload at the workshop.

Do you ship internationally?

Yes, we ship worldwide. Shipping costs are calculated automatically at checkout based on your delivery address.

> Note for non-EU customers: Customs duties or import taxes may apply upon arrival in your country and are the responsibility of the buyer.

How long does shipping take?

Since I operate as an artisan workshop:

  • In Stock: Products are generally shipped within 2 to 4 business days.

  • Made to Order: If a product requires specific assembly, it may take slightly longer. You will be notified by email when your order ships.

How I can track my parcel?

You can track you microphones on these websites:

https://www.laposte.fr/outils/suivre-vos-envois

https://parcelsapp.com/

What is your return policy?

You have a 14-day withdrawal period after receipt to return a product to us (in new condition and original packaging). Please contact us before sending anything back to receive the correct return procedure.

I hear a buzzing (hum) with my mic, what should I do?

This is often due to grounding issues or electromagnetic interference (EMI).

  1. Check that your connectors are fully plugged in.

  2. If using a recorder on mains power, try running it on batteries.

  3. Move the mic away from Wi-Fi routers or smartphones. If the problem persists, please contact support.

Do you make special microphones on demand?

I can make special microphones according to your request, please don’t hesitate to contact me to explain your needs.

How can I contact you?

For technical questions or order tracking, you can reach me via the form on the Contact page or directly by email at: immersivesoundscapes@gmail.com. I strive to respond within a few business days.

Sound Libraries & Downloads

What kind of sounds do you offer?

Immersive Soundscapes specializes in high-fidelity field recordings: natural ambiences, urban soundscapes, and immersive textures. We prioritize spatial quality (Wide Stereo, Binaural, or Ambisonic depending on the pack).

Can I use these sounds for commercial projects?

Yes. Once purchased (or downloaded if free), our sounds are Royalty-Free.

  • Allowed: Films, video games, podcasts, YouTube videos, art installations.

  • Prohibited: Reselling or redistributing the raw files as they are (e.g., uploading them to another stock audio site).

 

What audio formats are provided?

Most of our sounds are delivered in WAV 24-bit / 48kHz or 96kHz to ensure maximum flexibility during post-production.